Contact Us

Contact Us

If you have an urgent or emergency issue, please call 911 or go to the nearest emergency room.

Indiana Health Group
703 Pro-Med Lane
Carmel, IN 46032
(317) 843-9922
(317) 581-3918 – Fax

Patient Portal

ALL PATIENT COMMUNICATIONS are now done through our secure patient portal.

To access the secure patient portal, don’t hesitate to contact our office at (317) 843-9922 to sign up and receive your access code today once you receive your access code click here to register and send a secure message to our staff.

If you already have set up your account, click here to access your account!

  • Schedule, change, or cancel an appointment
  • Request a medication refill
  • Ask a question about your medication or treatment
  • Request a referral
  • Leave a message for your clinician
  • Pay your bill
  • Review your statement history
  • and much more!

Telehealth Check-In

Telephone Hours

Monday – Friday: 8:00am – 5:00pm
Saturday:  8:00am -1:00pm

Telephone Prompt Menu

1 – Existing Patients calling for general scheduling

2 – New Patient Scheduling

3 – Medication-Related Issues, Refills, or if you are calling from a Pharmacy

4 – Physician Offices

5 – Billing and Insurance

6 – Medical Records

7 – Directions and general information including our fax number, mailing address, and hours of operation

8 – Business Related Matters including physician credentialing, human resources, and marketing

Front Office Window Hours

Monday – Thursday: 7:30am – 6:30pm
Friday 8:00am – 5:00pm
Saturday 8:00am – 1:00pm

Patients with appointments scheduled outside of business hours should wait in the waiting room, where their doctor or therapist will be with them shortly.

Holiday Closures:

2024 New Year’s Day – January 1
2024 Memorial Day:  May 27
2024 Independence Day:  July 4
2024 Labor Day:  September 2
2024 Thanksgiving – November 28 – 30
2024 Christmas – December 24 & 25
2025 New Year’s Day – January 1

Social Media

Communicating with our office through social media or public platforms such as Facebook, Instagram, or Psychology Today is strictly prohibited. These platforms are not HIPAA compliant and are not routinely monitored by our staff. To ensure your privacy and the security of your personal information, we kindly request that you only use the patient portal or telephone to communicate with our office.

Please do not leave urgent messages. Dial 911 or go to the nearest emergency room for urgent care.

Pharmaceutical Reps