New Patient Information

New Patient Information

We are elated that you are considering IHG for yourself or your loved one’s behavioral healthcare treatment. You are in the right place!

Our new patient call volume is extremely high and our staffing is low.
Please be patient with us, our staff is working diligently to provide you with the best experience possible.

We value your time! In lieu of waiting on hold, leaving a message, or playing phone tag with our staff, we highly encourage you to pre-register.

This process provides answers to commonly asked questions. It also allows our staff time to review your information in order to provide you with the best recommendations for your individual circumstances.

Pre-Register Now

Not sure which provider is best suited for you?

You can click here to see all our highly trained professionals and find the best match for your individual circumstances.

Scheduling Deposits

Due to high demand and shortage of appointment availability, we now require a deposit at the time of scheduling. We have found that patients are more committed to their care and will be less likely “no show” for their initial appointment. We require a 24-hour cancellation notice. This courtesy allows us the opportunity to move patients on a waiting list into an earlier appointment time.

$100 deposit is required for a New Patient Therapy Evaluation. 

$200 deposit is required for a New Patient Medication Management Evaluation.If you are scheduling with a Private Pay provider, a FULL FEE deposit is required. 

If you fail to provide a 24-hour notice of cancellation or “No Show” your appointment, you will forfeit your deposit; otherwise, the deposit will be applied to your visit (private payment, deductibles, co-payments, etc). Any credit can either be kept on file for future appointments or refunded to you.

We appreciate your understanding and will be happy to answer any questions you may have when we contact you to schedule your initial appointment. We look forward to speaking with you soon!