Website Privacy Practices

Website Privacy Practices

Text Messaging:

Coming in 2025! Indiana Health Group will be using SMS text messaging to communicate important messages regarding appointments, office closures, and updates, as well as for one-on-one conversations.

To opt into SMS text, please log in to the patient portal and complete the SMS consent.

Opt-in data and consent will not be shared with third parties.

Website Privacy Practices

We are committed to safeguarding the privacy of our visitors. This privacy policy discloses how we collect, protect, and use information you provide or collect online. By using the pages on this Site or other services covered by the posted Privacy Policy, you accept the practices described in the Privacy Policy. We pledge to follow the Privacy Policy below and all applicable United States laws and regulations. In addition, you should check the Site regularly for the latest version and discontinue use of the Site if you do not agree with any of the terms.

Personal Information Collection
As is the standard policy of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. A user may also contact us through the Contact US Form embedded on our website. We gather information through the Contact Form, such as first name, last name, telephone number, and/or e-mail address.

We use this information to:
Respond to customer service requests
Respond to your questions and concerns
Potentially conduct research and analysis
Personal Information Sharing: We take your privacy seriously. We will never sell, rent, or make available your data to anyone other than government officials in line with US and State Law. We will only share your personal information with third parties in the following instances:
As required by law, such as complying with a subpoena or similar legal process.
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If our company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information, to any other third party with your prior consent.

Cookies and Similar Technologies
We use Google Analytics and cookies to track customer interaction with our Website. Cookies are small text files that websites can use to make a user’s experience more efficient. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure website areas.

Cookies are also used to collect general usage and volume statistical information that does not include personal information. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. If you do not want this data used, please block all cookies by following this guide. However, Please be aware that if you block cookies used to make this website function, you may experience registration issues.

Security
When we collect personal information directly from you, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after we receive it. Your personal information is secured via SSL (Secure Socket Layer) Technology, though no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. Don’t hesitate to contact us if you have any questions about security on our site. We will retain your information for as long as your account is active or as needed to provide you services, as well as to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Links to Other Websites
This Site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We suggest that you carefully read the privacy statement of any website you visit.

Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

Collection, Use, And Disclosure of Personal Information
Our Privacy Practices above contain a definition of “personal information.” More specifically, “personal information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person or household, such as a name, postal address, e-mail address, and/or telephone number. Other information directly associated with personal information also may be considered to be personal information. Information that is aggregated, de-identified, or anonymized is not considered personal information. Publicly available information from federal, state, or local government records is also not considered personal information. Our Privacy Practices include the categories of personal information we collect, how we collect personal information, the purposes for which your personal information is used, and the categories of third parties with whom we share your personal information. We do not sell your personal information to third parties. We use cookies in certain circumstances; for further information on our use of cookies, please review our Cookie Statement above.

Information Security, Integrity, And Retention
We take reasonable precautions to protect your information, including physical, electronic, and procedural safeguards. It is essential that you also take precautions to protect against unauthorized access to your computers or other devices. If you feel that the security of your personal information has been compromised, please immediately contact us. Please be aware that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

Changes To This CCPA Notice
Indiana Health Group can modify this Notice (including the Cookie Notice) at any time and without prior notice to you, and such modifications will become effective and binding immediately upon posting the revised Notice. Also, new services, terms, and specific Cookies may be added occasionally without prior notice. Please review this Notice periodically because you will be bound by any changes made, and continued use of the Digital Services constitutes agreement to any modifications.

Contact Information
You can contact us about this privacy statement through the following: Address: 703 Pro-Med Lane, Carmel, IN 46032 Email: info@indianahealthgroup.com Phone: (317) 843-9922