Make your visit the best experience it can be!
- Check in for your appointment in plenty of time.
- Have a strong internet / WiFi connection.
- Choose a good location:
- Somewhere that provides you with a private & confidential space
- Good visibility – avoid bright backgrounds
- We highly discourage having your appointment while in your car.
Diagnose & Resolve Call Issues
- You can use a desktop computer, laptop, ipad (or other tablet), or any mobile device with a camera and microphone.
- A strong internet connection!
- No need to download software or create an account. Just use a browser on a computer or mobile device.
- A supported browser – Click here to learn more!
All data is encrypted, your sessions are anonymous, and none of your information is stored. We adhere to HIPAA, PIPEDA, and GDPR data privacy requirements.