Telehealth Help Page

Telehealth Help Page

Make your visit the best experience it can be!

  • Check in for your appointment in plenty of time.
  • Have a strong internet / WiFi connection.
  • Choose a good location:
    • Somewhere that provides you with a private & confidential space
    • Good visibility – avoid bright backgrounds
    • We highly discourage having your appointment while in your car.

Check-In Now

Pre-Call Test

Check-In Guide

Diagnose & Resolve Call Issues

System Requirements

  • You can use a desktop computer, laptop, ipad (or other tablet), or any mobile device with a camera and microphone.
  • A strong internet connection!
  • No need to download software or create an account. Just use a browser on a computer or mobile device.
  • A supported browser – Click here to learn more!

Privacy Information

Doxy is Private and secure! Click here to learn more. 

All data is encrypted, your sessions are anonymous, and none of your information is stored. We adhere to HIPAA, PIPEDA, and GDPR data privacy requirements.

Additional Help with