Office Closure Extended

In light of President Trump’s recent announcement extending social distancing guidelines in the United States until April 30, our office will remain closed until that time. We hope to be able to open on May , 2020

INDIANA HEALTH GROUP WANTS TO EXTEND OUR SUPPORT AND COMMITMENT TO YOU AS WE NAVIGATE THROUGH THIS CHALLENGING TIME TOGETHER.

As the spread of coronavirus (COVID-19) continues to be a growing concern across the globe, IHG remains committed to making the safety, protection, and well-being of our patients, staff, and all our family’s top priority.

We are trying our best to operate remotely “as normal as possible” while continuing to take care of you and your families behavioral health needs. 

 

Office Closed – Telehealth ONLY

EFFECTIVE MARCH 25, 2020

DUE TO COVID-19 IHG PROVIDERS WILL BE AVAILABLE FOR TELEHEALTH APPOINTMENTS ONLY AND WILL NO LONGER BE TREATING PATIENTS IN THE OFFICE.

During this time, please be aware that while working remotely calls from our office will more than likely display as a BLOCKED or PRIVATE number.

Accepting NEW Patients

IHG Welcomes New Patients amid the COVID-19 pandemic.

Are you or someone you care about feeling more stress and anxiety than normal? You are NOT alone…

Indiana Health Group is HERE TO HELP!

We understand the tremendous mental strain that everyone is feeling due to the COVID-19 pandemic. Fear and anxiety about your health and the health of your loved ones can be overwhelming and cause strong emotions in adults, adolescents, and children.

WITH OVER FIFTY HIGHLY TRAINED MULTIDISCIPLINARY PROFESSIONALS, IHG IS ABLE TO PROVIDE A TEAM APPROACH FOR THE TREATMENT OF ALMOST ALL BEHAVIORAL HEALTH ISSUES IN CHILDREN, ADOLESCENTS, ADULTS AND SENIORS.

Our staff is currently accepting new patients, and some have immediate appointments available!

If you would like to schedule an appointment please CLICK HERE.

We are wishing you and your family all the best through this challenging time.

Automated Pharmacy Refill Requests

Indiana Health Group has not accepted automated pharmacy fax refill requests for over 10 years. If you need a refill, we ask that you contact the office via the portal on our website or by calling the office to request the refill yourself.

Every day, our office receives hundreds of automated fax refill requests. A significant percentage of these automated requests are for medications that have been changed or discontinued. This occurs when your physician or nurse practitioner changes your medication by writing or sending a new prescription, the pharmacy does not always recognize that the old medication has been discontinued or changed. Often times, they will continue to attempt to refill the prior medication which often would result in patients picking up their prescriptions and getting home to discover that they had been given (and charged for) medication that they were no longer taking and that they typically would not be able to return to the pharmacy for a refund.

To prevent this from happening, it has been our policy for over a decade to ignore pharmacy fax requests for refills and instead, we ask that the patient contact the office to request any needed refills.

It is recommended patients check with their pharmacy to verify there are no refills on file for them before contacting our office. When speaking with the pharmacy if they say there are no refills of a medication they should ask them to double check and verify a prescription is not on hold in their system or if it is in the system but just too soon to be filled.

New Avenues – Network Termination

We regret to inform you that we will no longer be network providers for New Avenues and all affiliate networks (Midwest Behavioral, AdvantUs, etc.).

New Avenues / Midwest Behavioral will continue to process claims on an in-network basis for the next 60 days. As of  May 4th patients will then have the option to continue in treatment with IHG on an out-of-network basis or transfer care to an network provider outside of Indiana Health Group.

There are various self-funded plans (such as Zionsville School Corporation), carve-out plans, and other behavioral health programs that utilize the Midwest Behavioral Health Network. Unfortunately, we do not have ability to identify which plans will be affected by this termination. Midwest Behavioral sells their provider network to various other plans.  Patients rarely are aware of this situation as Midwest is not typically listed on insurance cards, they do not quote benefits or process claims. They simply sell their provider network to other plans.

If you are unsure if this will affect you, we would urge you to contact your carrier to see which network they utilize.

Please contact our billing department at 317-843-9922 if you have any questions.

Thank you!

Cigna EAP

Please be aware that we are NOT accepting Cigna EAP. We are in the process of opting out of the EAP program and therefore are not accepting any EAP patients at this time. If you wish to utilize EAP benefits, please contact your plan administrator for a referral. If you would like to continue in treatment at Indiana Health Group, we would be happy to file your behavioral health claim through your traditional benefit plan. If you have any questions feel free to speak to a member of our billing team. Thank you!

New Patient Scheduling

We are excited to introduce our updated process for New Patient Scheduling!

Click on the “Forms” tab above or click here to begin the online registration process.

IHG Welcomes New Psychiatrist

Indiana Health Group is happy to announce the addition of Gregory Singleton, MD.
Dr. Singleton is a Board Certified Psychiatrist and provides medication management for patients ages 15 and up. He treats most behavioral health issues including but not limited to: ADD/ADHD, Alcohol & Drug Addictions, Anxiety Disorders, Depression, Gay / Lesbian Issues, Gender Identity, Thought Disorders, and much more.

Dr. Singleton was born and raised in Michigan but moved to Indiana after high school and has been a proud Hoosier ever since. In his spare time, he enjoys hanging out with his family and traveling. 
Click here for additional information on Dr. Singleton.