We have been experiencing intermittent issues all day with our practice management system and electronic medical record. This has impacted our ability to schedule, cancel, review billing, or process any communication with our providers.
It appears that our vendor has corrected the issue and we are back up and running normally. We appreciate your patience as we work through these issues to serve you better.
Please welcome Elizabeth Irick, LMHC & Jill Lintner, APRN to Indiana Health Group.
You can now have a live online consult with the Genoa Pharmacy staff!
Check it out!
Lunch 12:30-1:00 Daily
Of course, Caitlin & Katie are still onsite for those of you that would prefer to visit them in person!!
Don’t forget to let us know!
This time of year brings a lot of changes to insurance plans. To ensure that your claims get sent to the right place, make sure we have the correct information. Patients will be responsible for any claims that are denied due to inaccurate information if outside the claim filing limit.
If your appointment is scheduled for telehealth don’t forget to check-in just as if you were being seen in the office!
Are you or someone you care about feeling more stress and anxiety than normal? You are NOT alone…
Indiana Health Group is HERE TO HELP!
We understand the tremendous mental strain that everyone is feeling due to the COVID-19 pandemic. Fear and anxiety about your health and the health of your loved ones can be overwhelming and cause strong emotions in adults, adolescents, and children.
WITH OVER FIFTY HIGHLY TRAINED MULTIDISCIPLINARY PROFESSIONALS, IHG IS ABLE TO PROVIDE A TEAM APPROACH FOR THE TREATMENT OF ALMOST ALL BEHAVIORAL HEALTH ISSUES IN CHILDREN, ADOLESCENTS, ADULTS AND SENIORS.
Our staff is currently accepting new patients, and some have immediate appointments available!
If you would like to schedule an appointment please CLICK HERE.
We are wishing you and your family all the best through this challenging time.
We will no longer be using AnywhereCare for telehealth visits after October 31, 2020.
Please click here to learn about our new telehealth platform, Doxy.me – COMING NOVEMBER 1, 2020!
Download App: AnywhereCare from your iOS or Android smartphone.
Contact our office to change your visit to a TELEHEALTH appointment.
You will receive a text message when your provider is ready to begin the visit. Click on the text link and follow the prompts. Please make sure you allow access to your camera and microphone.
Please note: We will be billing as a TELEHEALTH visit. We highly encourage you to contact your insurance plan to verify coverage.
Indiana Health Group has not accepted automated pharmacy fax refill requests for over 10 years. If you need a refill, we ask that you contact the office via the portal on our website or by calling the office to request the refill yourself.
Every day, our office receives hundreds of automated fax refill requests. A significant percentage of these automated requests are for medications that have been changed or discontinued. This occurs when your physician or nurse practitioner changes your medication by writing or sending a new prescription, the pharmacy does not always recognize that the old medication has been discontinued or changed. Often times, they will continue to attempt to refill the prior medication which often would result in patients picking up their prescriptions and getting home to discover that they had been given (and charged for) medication that they were no longer taking and that they typically would not be able to return to the pharmacy for a refund.
To prevent this from happening, it has been our policy for over a decade to ignore pharmacy fax requests for refills and instead, we ask that the patient contact the office to request any needed refills.
It is recommended patients check with their pharmacy to verify there are no refills on file for them before contacting our office. When speaking with the pharmacy if they say there are no refills of a medication they should ask them to double check and verify a prescription is not on hold in their system or if it is in the system but just too soon to be filled.