Immediate Telehealth Appointments Available!
Telehealth visits give you access to your Indiana Health Group provider without leaving your home.
No cost appointments for some Anthem members!
It is our understanding that not all plans include this benefit. Some self-funded Anthem plans are covering telehealth however, deductibles, co-payments and co-insurance still apply. As always, we highly encourage you to verify your benefits with your insurance carrier.
Telehealth visits for all of their members with health-care providers in your plan’s network are covered at no cost to you through September 13, 2020. This includes visits that are NOT related to COVID-19.
New Patients: Click Here to schedule an appointment today!
Existing Patients: Click Here to access My Medical Locker Patient Portal.
IHG Welcomes New Patients amid the COVID-19 pandemic.
Are you or someone you care about feeling more stress and anxiety than normal? You are NOT alone…
Indiana Health Group is HERE TO HELP!
We understand the tremendous mental strain that everyone is feeling due to the COVID-19 pandemic. Fear and anxiety about your health and the health of your loved ones can be overwhelming and cause strong emotions in adults, adolescents, and children.
WITH OVER FIFTY HIGHLY TRAINED MULTIDISCIPLINARY PROFESSIONALS, IHG IS ABLE TO PROVIDE A TEAM APPROACH FOR THE TREATMENT OF ALMOST ALL BEHAVIORAL HEALTH ISSUES IN CHILDREN, ADOLESCENTS, ADULTS AND SENIORS.
Our staff is currently accepting new patients, and some have immediate appointments available!
If you would like to schedule an appointment please CLICK HERE.
We are wishing you and your family all the best through this challenging time.
Indiana Health Group has not accepted automated pharmacy fax refill requests for over 10 years. If you need a refill, we ask that you contact the office via the portal on our website or by calling the office to request the refill yourself.
Every day, our office receives hundreds of automated fax refill requests. A significant percentage of these automated requests are for medications that have been changed or discontinued. This occurs when your physician or nurse practitioner changes your medication by writing or sending a new prescription, the pharmacy does not always recognize that the old medication has been discontinued or changed. Often times, they will continue to attempt to refill the prior medication which often would result in patients picking up their prescriptions and getting home to discover that they had been given (and charged for) medication that they were no longer taking and that they typically would not be able to return to the pharmacy for a refund.
To prevent this from happening, it has been our policy for over a decade to ignore pharmacy fax requests for refills and instead, we ask that the patient contact the office to request any needed refills.
It is recommended patients check with their pharmacy to verify there are no refills on file for them before contacting our office. When speaking with the pharmacy if they say there are no refills of a medication they should ask them to double check and verify a prescription is not on hold in their system or if it is in the system but just too soon to be filled.
We regret to inform you that we will no longer be network providers for New Avenues and all affiliate networks (Midwest Behavioral, AdvantUs, etc.).
New Avenues / Midwest Behavioral will continue to process claims on an in-network basis for the next 60 days. As of May 4th patients will then have the option to continue in treatment with IHG on an out-of-network basis or transfer care to an network provider outside of Indiana Health Group.
There are various self-funded plans (such as Zionsville School Corporation), carve-out plans, and other behavioral health programs that utilize the Midwest Behavioral Health Network. Unfortunately, we do not have ability to identify which plans will be affected by this termination. Midwest Behavioral sells their provider network to various other plans. Patients rarely are aware of this situation as Midwest is not typically listed on insurance cards, they do not quote benefits or process claims. They simply sell their provider network to other plans.
If you are unsure if this will affect you, we would urge you to contact your carrier to see which network they utilize.
Please contact our billing department at 317-843-9922 if you have any questions.
Please be aware that we are NOT accepting Cigna EAP. We are in the process of opting out of the EAP program and therefore are not accepting any EAP patients at this time. If you wish to utilize EAP benefits, please contact your plan administrator for a referral. If you would like to continue in treatment at Indiana Health Group, we would be happy to file your behavioral health claim through your traditional benefit plan. If you have any questions feel free to speak to a member of our billing team. Thank you!
IHG is excited to welcome Jerry Fletcher, MD, Danita Lively, MD, and Bethany Littrell, LMHC to our staff!