Posts Categorized: Uncategorized

New Insurance?

Don’t forget to let us know! This time of year brings a lot of changes to insurance plans. To ensure that your claims get sent to the right place, make sure we have the correct information. Patients will be responsible for any claims that are denied due to inaccurate information if outside the claim filing… Read more »

Holiday Hours!

The holidays are just around the corner! We will be closed on the following dates: Christmas: December 24th – 28th New Years Day: January 1st As a reminder, if you have a medical emergency please hang up and call 911, go directly to your nearest emergency room or contact Community Hospital North Crisis Center at… Read more »

Patient Portal / Gmail Issue!

PLEASE NOTE! At the present time, Gmail is blocking the notifications from My Medical Locker, so if you you use Gmail as your address on file for Indiana Health Group and for My Medical Locker, you will not receive a notification of messages sent to you through My Medical Locker. You may wish to provide… Read more »

Telehealth Self Check-In Now Required!

If your appointment is scheduled for telehealth don’t forget to check-in just as if you were being seen in the office! Click here for to learn more about doxy.me, our new telehealth platform! Click here for a helpful check in guide.

Accepting NEW Patients

Are you or someone you care about feeling more stress and anxiety than normal? You are NOT alone… Indiana Health Group is HERE TO HELP! We understand the tremendous mental strain that everyone is feeling due to the COVID-19 pandemic. Fear and anxiety about your health and the health of your loved ones can be… Read more »

COVID-19 Resources

Co-Parenting During COVID-19 – Becker Bouwkamp Walker Speaking of Psychology: Coronavirus Anxiety – APA COVID-19 Managing Stress & Anxiety – CDC Behavioral Activation to Prevent Depression During COVID-19 – Psychology Today COVID-19 Resource and Information Guide – NAMI    

AnywhereCare Telehealth Instructions

We will no longer be using AnywhereCare for telehealth visits after October 31, 2020. Please click here to learn about our new telehealth platform, Doxy.me – COMING NOVEMBER 1, 2020! AnywhereCare Instructions: Download App: AnywhereCare from your iOS or Android smartphone. Contact our office to change your visit to a TELEHEALTH appointment. You will receive… Read more »

Automated Pharmacy Refill Requests

Indiana Health Group has not accepted automated pharmacy fax refill requests for over 10 years. If you need a refill, we ask that you contact the office via the portal on our website or by calling the office to request the refill yourself. Every day, our office receives hundreds of automated fax refill requests. A… Read more »

New Avenues – Network Termination

We regret to inform you that we will no longer be network providers for New Avenues and all affiliate networks (Midwest Behavioral, AdvantUs, etc.). New Avenues / Midwest Behavioral will continue to process claims on an in-network basis for the next 60 days. As of  May 4th patients will then have the option to continue… Read more »

Cigna EAP

Please be aware that we are NOT accepting Cigna EAP. We are in the process of opting out of the EAP program and therefore are not accepting any EAP patients at this time. If you wish to utilize EAP benefits, please contact your plan administrator for a referral. If you would like to continue in… Read more »