Posts Categorized: Uncategorized

Communication Delays!

We have been experiencing intermittent issues all day with our practice management system and electronic medical record. This has impacted our ability to schedule, cancel, review billing, or process any communication with our providers. It appears that our vendor has corrected the issue and we are back up and running normally. We appreciate your patience… Read more »

Genoa Pharmacy is live online!!

You can now have a live online consult with the Genoa Pharmacy staff! Check it out! Click here to have a consult with our pharmacy staff Hours: Monday-Thursday 8am-5pm Friday 8am-2:30pm Lunch 12:30-1:00 Daily Of course, Caitlin & Katie are still onsite for those of you that would prefer to visit them in person!!

New Insurance?

Don’t forget to let us know! This time of year brings a lot of changes to insurance plans. To ensure that your claims get sent to the right place, make sure we have the correct information. Patients will be responsible for any claims that are denied due to inaccurate information if outside the claim filing… Read more »

Patient Portal / Gmail Issue!

PLEASE NOTE! At the present time, Gmail is blocking the notifications from My Medical Locker, so if you you use Gmail as your address on file for Indiana Health Group and for My Medical Locker, you will not receive a notification of messages sent to you through My Medical Locker. You may wish to provide… Read more »

Telehealth Self Check-In Now Required!

If your appointment is scheduled for telehealth don’t forget to check-in just as if you were being seen in the office! Click here for to learn more about doxy.me, our new telehealth platform! Click here for a helpful check in guide.

Accepting NEW Patients

Are you or someone you care about feeling more stress and anxiety than normal? You are NOT alone… Indiana Health Group is HERE TO HELP! We understand the tremendous mental strain that everyone is feeling due to the COVID-19 pandemic. Fear and anxiety about your health and the health of your loved ones can be… Read more »

COVID-19 Resources

Co-Parenting During COVID-19 – Becker Bouwkamp Walker Speaking of Psychology: Coronavirus Anxiety – APA COVID-19 Managing Stress & Anxiety – CDC Behavioral Activation to Prevent Depression During COVID-19 – Psychology Today COVID-19 Resource and Information Guide – NAMI    

AnywhereCare Telehealth Instructions

We will no longer be using AnywhereCare for telehealth visits after October 31, 2020. Please click here to learn about our new telehealth platform, Doxy.me – COMING NOVEMBER 1, 2020! AnywhereCare Instructions: Download App: AnywhereCare from your iOS or Android smartphone. Contact our office to change your visit to a TELEHEALTH appointment. You will receive… Read more »

Automated Pharmacy Refill Requests

Indiana Health Group has not accepted automated pharmacy fax refill requests for over 10 years. If you need a refill, we ask that you contact the office via the portal on our website or by calling the office to request the refill yourself. Every day, our office receives hundreds of automated fax refill requests. A… Read more »