Indiana Health Group
703 Pro-Med Lane
Carmel, IN 46032
Please note: The front office closes daily from 12:00pm to 1:00pm for lunch.
If you are having a medical emergency, please call 911 or go directly to the nearest emergency room.
Business Office Hours
Please note: the following hours have been temporarily modified during the pandemic.
Monday – Friday 8:00am – 5:00pm
Saturday 9:00am – 1:00pm
Appointments are available outside of “business office” hours. In the event that your appointment is scheduled outside of business office hours please have a seat in our waiting room and your doctor or therapist will be with you shortly.
Telephone Prompt Menu
1 – Existing Patients calling for general scheduling
2 – New Patient Scheduling
3 – Medication Related Issues, Refills or if you are calling from a Pharmacy
4- Physician Offices
5 – Billing and Insurance
6- Medical Records
7 – Directions and general information including our fax number, mailing address and hours of operation
8 – Business Related Matters including physician credentialing, human resources and marketing
- Billing questions
- Lab results
- Medication questions/issues/refills
- Sending a message to your provider
- And much more
Scheduling – Please do not send any MEDICATION RELATED messages through email. They are not checked by our medical triage team and could delay processing.
Secure Patient Portal
ALL PATIENT COMMUNICATIONS are now done through our secure patient portal.
To access the secure patient portal, please contact our office at 317.843.9922 to sign up and receive your secure access code today. Once you receive your access code click here to register and send a secure message to our staff.
If you already have already set up your account on My Medical Locker you can click here to send a secure message to our staff!
Use the link above to send a secure message to Indiana Health Group to:
- Schedule, change, or cancel an appointment
- Request a medication refill
- Ask a question about your medication or treatment
- Ask a billing question
- Request a referral
- Leave a message for your clinician
Please do NOT leave any EMERGENT/URGENT messages as these are not directly checked by a physician.
At the present time, Gmail is blocking the notifications from My Medical Locker, so if you you use Gmail as your address on file for Indiana Health Group and for My Medical Locker, you will not receive a notification of messages sent to you through My Medical Locker. You may wish to provide a non-gmail email address if you have one that you use routinely, or make sure that you have a mobile phone number attached to your My Medical Locker account to receive notifications.