We regret to inform you that we will no longer be network providers for New Avenues and all affiliate networks (Midwest Behavioral, AdvantUs, etc.).
New Avenues / Midwest Behavioral will continue to process claims on an in-network basis for the next 60 days. As of May 4th patients will then have the option to continue in treatment with IHG on an out-of-network basis or transfer care to an network provider outside of Indiana Health Group.
There are various self-funded plans (such as Zionsville School Corporation), carve-out plans, and other behavioral health programs that utilize the Midwest Behavioral Health Network. Unfortunately, we do not have ability to identify which plans will be affected by this termination. Midwest Behavioral sells their provider network to various other plans. Patients rarely are aware of this situation as Midwest is not typically listed on insurance cards, they do not quote benefits or process claims. They simply sell their provider network to other plans.
If you are unsure if this will affect you, we would urge you to contact your carrier to see which network they utilize.
Please contact our billing department at 317-843-9922 if you have any questions.