Insurance

Participating Insurance Plans
Insurance participation is unique to each of our providers. Select providers are out of network with all insurance companies while others participate in most of the networks listed below. Regardless of participation our highly experienced billing staff will file both in and out of network claims on your behalf to maximize possible reimbursement.

Mental health benefits may be administered by a plan other than your primary healthcare benefits. We highly encourage each patient to familiarize themselves with their mental health benefits and confirm the participation status for the provider they wish to see. Patients are ultimately responsible for charges incurred as a result of services rendered with an out-of-network provider.

  • Anthem
  • Cigna
  • ComPsych
  • Sagamore / IHN[/faq]

It is important to familiarize yourself with your mental health benefits!
Please be aware that mental health benefits are normally different from your medical benefits. Indiana Health Group does not verify insurance benefits information until after your initial visit with our group. It is your responsibility to verify and familiarize yourself with your mental health benefits.

Indiana Health Group will file claims with your primary insurance company upon submission of proof of insurance, however the patient is ultimately responsible for all charges incurred with Indiana Health Group. Indiana Health Group will file secondary insurance claims for contracted insurance carriers only.

Private Pay Services / Out of Network Insurance Billed Services – Payment is due at the time of service.

Insurance Billed Services – Co-payments & deductibles are due at the time of service.

Patients will be unable to schedule appointment is you have 2 outstanding co-payments, an account balance of $100 or more, or if your account balance is greater than 30 days past due after insurance processing.

Accounts in violation of our financial policy are subject to placement with a third party collection agency. The patient will be responsible for reasonable attorney and collection fees.

Authorization for Treatment
We would encourage you to contact your insurance carrier to see if an initial authorization is required. It is the patient responsibility to obtain an initial authorization for services if required by insurance.

Please contact your insurance directly if you have questions in regards to the way your claim was processed.